Privacy Policy

Depending on how you interact with us, we may collect:

• Contact details — name, phone number, email address, WhatsApp number, and country of residence, when you message us or submit a form.
• Consultation information — details you choose to share about your skin concern, medical history, or treatment goals, including photographs you send for an initial assessment.
• Travel information — for international patients, general details such as planned travel dates, used only to help coordinate your visit.
• Website usage data — general technical information such as browser type, device type, and pages visited, typically collected automatically through standard analytics tools.

We use the information above to:

• Respond to your enquiry and provide an initial, non-binding assessment of your concern.
• Schedule and coordinate consultations and appointments.
• Communicate with you before, during, and after your visit, including aftercare guidance.
• Maintain accurate patient records as required for safe, continuous medical care.
• Improve this website's content and usability based on general, aggregated usage patterns.

We do not use your personal or medical information for marketing purposes without your separate, explicit consent.

Any photographs you send us for a consultation are used only for assessment and treatment planning unless you separately and explicitly agree, in writing, to their use elsewhere (for example, in before-and-after material). We do not publish identifiable patient photographs without specific, documented consent.

If you are contacting us from outside South Korea, we may ask for general travel details to help plan your visit. We do not require passport or visa document copies to provide an initial consultation — if any document is requested for a specific appointment or procedure, we will explain why at that time.

This website may use cookies or similar technologies to understand general visitor behavior (such as which pages are viewed) and to keep the site functioning correctly. This information is generally aggregated and not used to identify you personally. You can control or disable cookies through your browser settings; doing so may affect some website features.

We take reasonable administrative and technical measures to protect the information you share with us from unauthorized access, loss, or misuse. No method of electronic storage or transmission is completely secure, and we encourage you to avoid sending highly sensitive documents (such as full passport scans) over unsecured channels unless specifically requested for a confirmed appointment.

We do not sell your personal information. We may share limited information with trusted service providers who help us operate this website or coordinate care (for example, appointment communication tools), and only to the extent necessary for that purpose. We may also disclose information where required by law.

Depending on applicable law, you may have the right to ask what personal information we hold about you, request corrections, or request deletion of information we no longer need to retain for medical record-keeping requirements. To make a request, please contact us using the details below.

This website and our services are intended for adults seeking dermatology and aesthetic consultations. We do not knowingly collect personal information from children through this website.

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "Last Updated" date at the top of this page will always reflect the most recent version.

If you have questions about this policy or how your information is handled, please reach out through our Contact page or message us directly on WhatsApp.